We work with you to make sure that your background check process is in compliance with federal, state and local law. We are available to answer questions and we offer sample forms for your use. We do not offer legal advice, however, and recommend that you seek the advice of counsel to review your screening procedures.
F.A.Q
Education and Employment History
- Education Verification
- Employment History
- Professional Credentials
- Verification
- References
Criminal Background Check
- Federal Criminal Court Records
- Nationwide Sex Offender Check
- Patriot Act Search
- State Criminal Court Records
Financial and Legal Check
- Bank Sanctions/Financial Check
- Bankruptcies, Liens and Judgments
- Credit Report
Work Status and Personal History
- Adverse Action Notification
- Assessment Testing
- Civil Court History
- Commercial Driver’s License
- Driving Records
- Drug TestingÇ
- Eviction Database
- Healthcare Sanctions Check
- Landlord Validation
- Social Security Number Validation
Business Partner Check
- Company Search
- Employees’ Search
- Principals’ Search
The first time you order a report, there will be a [brief] delay while we verify your business, in compliance with FCRA. After that, delivery time will depend upon which services you select.
Every time you make an order, we will provide you with an estimate of how long it will take to complete it. [It generally takes between 1-5 days to complete your request.] [When you log into your account, you will see each of the individual results, as they become available.]
Choosing the right background checks for your organization depends on a variety of factors. You will need to consider your industry, your budget and your timeframe. Most of our clients, will require at least a criminal background check. Depending on the circumstance, you may also want to consider services such as drug testing and address history.
Yes. The Fair Credit Reporting Act (FCRA) mandates that employers get written authorization from an employee (or job applicant) before they can run a background check.
This consent allows you to formally certify that you have done the following:
Informed employees (or candidates) about the screening process.
Notified employees (or candidates) what their legal rights are, if there is an adverse action
Ensured employee privacy and prevented discrimination
We also recommend the following forms: Adverse Action Form and Pre-Adverse Action Form.
*California law: Please note that employers in California must obtain employee or candidate consent each time they run a background check.
We will need the candidate’s legal name, current address, date of birth, Social Security number and email address. If we need more information, we will contact you.
We can only run a background after we have received all of the required information. Our solutions integrate with HRIS and ATS systems, so you can choose for candidates to provide information themselves during the application process.
If, based on the information from the background report, your company decides to take adverse action with regard to the employee or candidate, you must give them notice. This notice can be verbal or written. The notice informs them of their rights to access the information that is being reported about them, and their right to correct information that is inaccurate. This notice must include the following:
- Name, phone number and address of the consumer reporting company that provided the report
- A statement that the company that provided this report, was not responsible for the adverse action decision, and, that company cannot provide the reasons why that adverse action was taken
- Explanation of the person’s right to dispute any inaccurate or incomplete information provided by the consumer reporting agency, and their right to a free report from that agency within 60 days.
We can provide the information above to our clients who wish to take an adverse action. You also may want to use our Pre-Adverse Action and Adverse Action forms. You may also want to get legal advice to assist you with creating an adverse action policy.
You have the right to file a dispute form with Nationwide if you believe that your report contains incomplete or inaccurate information. When you complete the form, please be as specific as possible regarding what information you think is inaccurate.
You may also include any documentation, such as proof of employment, court judgments, etc., that you think will be helpful. We will investigate the results (at no charge) and we will make any necessary changes within 30 days of receiving the form. Download our dispute form and fax it to us at 877-696-5700 or mail it to us at 600 BroadHollow Rd. Melville NY 11747.
Once the necessary initial paperwork establishing your account has been completed, we will setup a password-protected, online access account. You will then be able to place orders directly, 24 hours per day, 7 days per week, from anywhere in the world via the Internet. We will provide you with a comprehensive training course on how the system works, as well as an overview of all the different searches and options available to you.
In most cases, results are returned within 24 to 48 hours. For certain international services, results may be delayed due to local county requirements. In those cases, customer service will notify you, explain the reason for the delay, and inform you of the expected delivery date.
This is entirely up to you and depends on your perceived needs. Every company is different, and no one package of services is right for everyone. If you are unsure which options will best address your requirements, please consult our sales team. They will be happy to listen to your needs, discuss the options available, and create the program that is right for your company.
All of our results are reviewed internally before being delivered to our clients. We follow a strict protocol that ensures accuracy before reporting any potential adverse information. This is entirely up to you and depends on your perceived needs. Every company is different, and no one package of services is right for everyone. If you are unsure which options will best address your requirements, please consult our sales team. They will be happy to listen to your needs, discuss the options available, and create the program that is right for your company.
We can only run a background after we have received all of the required information. Our solutions integrate with HRIS and ATS systems, so you can choose for candidates to provide information themselves during the application process.
NSS is a consumer reporting agency, as defined by federal law under the Fair Credit Reporting Act (FCRA). Under FCRA terminology, any information we provide to our clients for pre-employment screening purposes is generically referred to as a consumer report, regardless of the actual screening services performed. Pre-employment credit reports are only provided if specifically requested by a client.